To request a refund you can;
- Submit a request ticket
We will review your request and get back to you as soon as possible.
In order to enable us to find your Smilebox account, please provide the following details:
1. Email Address used to create your Smilebox account
2. Full Name on the credit card
3. Date and amount of the last charge
**All subscriptions automatically renew unless scheduled to cancel prior to the billing date. For instructions on how to schedule your subscription to cancel, please see our article: How to cancel your Smilebox Premium Subscription **
INITIAL SUBSCRIPTION PAYMENT AND AUTOMATIC SUBSCRIPTION RENEWAL
You agree to pay Smilebox the applicable service charges applicable to your subscription (e.g. monthly or annually) for your use of the Services using a valid Payment Method, plus any applicable taxes, in accordance with the billing terms and prices applicable to your subscription. You authorize Smilebox to automatically bill the Payment Method you provide on each applicable subscription period renewal date until you cancel the Services. Payments are billed in advance at the beginning of the applicable subscription period.
Smilebox reserves the right to offer different prices, promotions and/or discounts to different users from time to time, at its sole discretion.