You can cancel your subscription from your Account Settings.
Note: If you have a free/basic account, you will not see the Cancel Subscription button. If you want to delete your account, please see our article: How to Delete Your Smilebox Account.
To cancel your paid subscription, log into your Smilebox account, and follow the steps below:
1. Go to Settings by clicking on your personal icon on the top right-hand corner of the homepage.
2. Click Cancel Subscription on the My Plan.
3. Confirm your choice to cancel the subscription (complete all steps) and stop the auto-renewal.
4. You can check the cancellation, by returning to your Account Settings page. You will see a notification of the date your subscription will end. You will not be billed again unless you re-subscribe.
Subscriptions are billed on an auto-renewal basis unless you cancel before the renewal date.